General terms and conditions with customer information

Table of contents

  1. Scope
  2. The conclusion of the contract
  3. Right of withdrawal
  4. Prices and payment conditions
  5. Terms of delivery and shipment
  6. Duration of the contract and termination of the contract in the case of subscription contracts
  7. Retention of title
  8. Liability For Defects (Warranty)
  9. Alternative Dispute Resolution

1) scope of application

1.1 –These General terms and conditions (hereinafter "GTC") of the Leafium BV (hereinafter referred to as "seller"), apply to all contracts concerning the delivery of Goods concluded between a consumer or entrepreneur (hereinafter "customer") with the seller with regard to the seller in his Online Shop illustrated Goods. Hereby the inclusion of own conditions of the customer is contradicted, unless it is otherwise agreed.

1.2 –A consumer pursuant to these GTC is any natural Person who concludes a legal transaction for purposes which can predominantly neither their commercial nor their independent professional activity. Entrepreneur in the sense of these GTC is a natural or legal Person or a legal partnership, in concluding a legal transaction, acts in exercise of its commercial or independent professional activities.

1.3 –Subject of the contract may be – depending on the product by the seller to the supply of Goods by way of a one-time delivery, as well as the purchase of Goods in the way of a permanent delivery (the "subscription agreement"). The subscription of the contract, the seller is obliged to deliver to the customer, the contractual goods for the duration of the agreed term of the contract in the contractually agreed time intervals.

2) conclusion of the contract

2.1 –The Online Shop of the seller contained in the product descriptions do not constitute binding offers on the part of the seller, but merely serve the purpose of submitting a binding offer by the client.

2.2 –The customer can submit the offer via the Online Shop of the seller's Online order form integrated. It is the customer after he has placed the selected Goods in the virtual basket and passed through the ordering process, by Clicking on the button finalizing the order process is a legally binding contract offer in relation to the Goods contained in the basket from. Furthermore, the customer can submit the offer via E-Mail to the seller.

2.3 –The seller can accept the client's offer within five days,

  • by sending the customer a written order confirmation or an order confirmation in text form (Fax or E-Mail); insofar receipt of order confirmation by the client is decisive, or
  • by delivering ordered goods to the client; insofar receipt of goods by the customer is decisive, or
  • by asking the customer after the delivery of the order for payment.

Several of the aforementioned Alternatives exist, the contract is concluded at the point in time when one of the aforementioned Alternatives occurs first. The period for acceptance of the offer begins on the day after the dispatch of the offer by the customer and ends with the expiry of the fifth day following the sending of the offer. Should the seller not accept the client's offer within the aforementioned period, this shall be deemed as rejecting the offer with the consequence that the customer is no longer bound by his statement of intent.

2.4 –When a PayPal method of payment offered the handling of payments takes place via the payment service provider PayPal (Europe) S. à R. l. et Cie, S. C. A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), subject to the PayPal terms and conditions of use, available PayPal Terms Of Use or – if the customer does not have a PayPal account – subject to the terms and conditions for payments without PayPal account, available at Provisions for “payments without a PayPal account”. The customer pays by means of a in the Online ordering process selectable offered by PayPal payment method, explained to the vendor, the acceptance of the offer by the customer at the time the customer clicks on the finalizing the order process Button.

2.5 –When submitting an offer via the Online order form of the seller, the contract's content will be stored after the conclusion of the contract by the seller and the customer upon dispatch of the order in text form (e.g. by E-Mail, Fax or letter) sent to. Beyond that it is accessible to the text of the contract by the seller will not take place. If the customer has set up prior to dispatch of his order, a user account in the Online Shop of the seller, be archived in the order details on the seller's Website and can be accessed by the customer via his password-protected user account by specifying the corresponding Login data free of charge.

2.6 –Prior to the binding submission of the order via the Online order form of the seller, the customer can read the possible input errors by attentively shown on the screen information to recognize. An effective technical means for better recognition of input errors can thereby be the enlargement function of the browser, with the help of which the display on the screen is enlarged. Its inputs can be corrected by the customer in the framework of the electronic ordering process via the usual keyboard and mouse functions until he clicks on the finalizing the order process Button.

2.7 –For the conclusion of the contract, the German and the English language are available.

2.8 –The order processing and contact take place by E-Mail and automated order processing. The customer has to ensure that he provides for the order processing for the E-Mail address is correct, so that at this address sent by the seller E-Mails can be received. In particular, the customer has the use of SPAM, that can all be delivered by the seller or responsible for the order processing third party E-Mails.

3) right to cancel

3.1 –Consumers have a right to cancel.

3.2 –For further information on the right of withdrawal arising from the revocation instruction of the seller.

4) prices and payment conditions

4.1 –Unless the seller's product description indicates otherwise, the prices indicated are total prices and include the statutory value-added tax. If necessary, additional delivery and shipping costs are indicated in each respective product description.

4.2 –The payment option will be notified to the customer in the seller's Online Shop.

4.3 –Payment by Bank transfer is agreed, payment is due immediately after conclusion of the contract is due, unless the parties have agreed on a later due date.

4.4 –In the case of selecting the payment method "PayPal", payment processing via the payment service provider PayPal (Europe) S. à R. l. et Cie, S. C. A., 22-24 Boulevard Royal, L-2449 Luxembourg under the validity of the PayPalTerms and conditions of use, available at. This requires, inter alia, that the customer opens a PayPal account or already has such an account.

4.5 –In the case of selecting the payment method "TWINT" is payment processing on your TWINT account with your personal Bank.

4.6 – The credit card method of payment requires a successful credit check by the company Stripe. If the customer is allowed a credit check, the credit card payment, payment processing is carried out in cooperation with the Stripe to which the provider assigns his payment claim. Stripe collects the invoice amount from the specified credit card account of the customer. In the case of the assignment can only be to Stripe with a debt-discharging effect done. The credit card is charged immediately after sending the customer order in the Online Shop. The provider is also in the selection of the payment method credit card payment company Stripe responsible for General customer enquiries, e.g. regarding the goods, delivery time, dispatch, returns, complaints, declarations of Revocation or credit notes.

4.7 –Purchase by invoice with a part payment option (POWERPAY)

MF Group / POWERPAY as an external payment service provider to the payment method “purchase on account”. With the single invoice, you can pay your online purchase easily by invoice. You should avoid on a payment in the allotted time frame, you will receive later in the following month of a monthly invoice with order summary.

At the conclusion of the purchase contract, POWERPAY takes over the resulting invoice requirement and handles the payment modalities. In the case of a purchase on invoice, you accept that, in addition to our General terms and conditions of POWERPAY (https://www.powerpay.ch/de/agb)

5) delivery and shipping conditions

5.1 –The delivery of Goods takes place on the dispatch to the customer's delivery address, unless otherwise agreed. At the completion of the transaction in the seller's order processing enter your email address.

5.2 –The delivery of the goods due to reasons attributable to the customer, if the customer is in seller's reasonable costs incurred. This does not apply in respect of the cost of Sending, if the customer exercises his right of withdrawal effectively. For the return costs in the cancellation policy of the seller of this regulation applies in case of effective exercise of the right of withdrawal by the customer.

5.3 –Self-collection is not possible for logistical reasons.

6) duration of the contract and termination of the contract in the case of subscription contracts

6.1 –Subscription agreements are concluded for an unlimited period and may be terminated by customer at any time, without observing a termination notice period.

6.2 –The right to extraordinary termination for good cause remains unaffected. An important reason is, if the terminating party, taking into account all circumstances of the individual case and weighing the interests of both parties to continue the contractual relationship until the agreed termination or until the expiration of a period of notice may not be expected.

6.3 –Cancellations in writing or in text form (e.g. by E-Mail) to be carried out.

7) retention of title

The seller shall, in advance, he reserves the right until full payment of the purchase price owed to the ownership of the delivered goods.

8) Liability For Defects (Warranty)

8.1 –The purchase is defective, the provisions of the statutory liability for defects.

8.2 –If the customer is a consumer, he is requested to transport the Goods which are delivered with obvious damages to the deliverer and to inform the seller thereof. If the customer does not comply, this has no effect on his statutory or contractual claims for defects.

9) Alternative Dispute Resolution

9.1 – Die EU-Kommission stellt im Internet unter folgendem Link eine Plattform zur Online-Streitbeilegung bereit: https://ec.europa.eu/consumers/odr

This platform serves as a point of contact for the out-of-court settlement of disputes arising from Online or service contracts involving a consumer is buying.

9.2 –The seller is to participate in a dispute settlement procedure before a consumer arbitration under the arbitration body is neither obliged nor bereitBei selecting the payment method "PayPal", payment processing via the payment service provider PayPal (Europe) S. à R. l. et Cie, S. C. A., 22-24 Boulevard Royal, L-2449 Luxembourg, subject to the PayPal terms and conditions of use, available Terms and conditions of use, available at. This requires, inter alia, that the customer opens a PayPal account or already has such an account.

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